Training Library

Includes training on Creator Studio for both Facebook and Instagram, Business Manager, reporting and analytics, engaging with follower and a question and answer session.

Alexa, Hey Google, Siri, Bixby?.... we are now talking to things and they are talking back. What is the future in personal electronic assistants and voice? Dennis Hinkamp, USU Extension multimedia specialist, will give an overview and demonstration of a c...

When you have great social media content, it can be hard to know where the best place is to post it. In this training, we will cover a few key questions to ask yourself when deciding where to post your piece.

A picture is worth a thousand words, which is exactly why choosing the right photo is such a significant part in your marketing. Whether you’re taking your own photos with your phone, or searching stock image libraries for the perfect addition to your ne...

Communicating research findings, and not just to your peers, is an important part of the job for scientists at land-grant universities. Sometimes you may even need to be an advocate for science in general. There are many types of media and communication t...

See the details from the survey, both the good and the bad, and what it implies as we communicate more strategy and vision for Extension and CAAS.

Everyone has a story about bad customer service, but how many of us can tell a positive customer service story we’ve had in the past year? Julene Reese and Cynthia Lyman will share with you 10 customer code tenets, customer service success stories, and gi...

When hosting an event, it’s important to spread the word and get the information out to interested individuals. In this webinar, Aubree will review how to submit your events to the CAAS and Extension calendars, as well as additional steps you can take to ...

This webinar introduces the Extension marketing team, resources, project requests and much more. This webinar is especially helpful to new employees.

For most of us, being interviewed by a journalist isn’t quite like the conversations we have each day, but it doesn’t have to be a bad experience either. This webinar will not focus on crisis communication plans, but on some ways you can be prepared to he...

Join us as Mike Whitesides takes us on a test-drive of Google Drive. Learn how to use Google Drive to create documents, spreadsheets, forms and presentation slides. Mike will also teach us how to host files on GoogleDrive as well as share documents for co...

Marta Nielsen explains how to generate .srt files for free using Facebook. She also explains how to add those files to Kajabi.

If you don’t adapt your social media strategy, you’re going to be left wondering “where did everybody go?” The methods used to communicate on social media one year ago don’t work anymore, so what are you supposed to do? Join Marta Nielsen to learn about h...

Mike Whitesides and Alisha Wilkins cover the basics of how to plan and market an event.

Our job is to make you and your programs look amazing! Quality photos and videos will grab attention and help stories and programs reach a larger audience. We'll try to be there to help you when we can, but sometimes that isn't always possible with resear...

In this training, we help you understand the features on stories, what you can do to use them well, and give you a little challenge to try it out!

For most of us, being interviewed by a journalist isn’t quite like the conversations we have each day, but it doesn’t have to be a bad experience either. This webinar will not focus on crisis communication plans, but on some ways you can be prepared to he...

We’ll cover what settings to use, how to frame subjects in good light, and give a few suggestions to add story-telling to your photos.

View the training for a brief overview of Reels/Tiktok and how you can use it in your marketing! Also included is a guide made in 2021 about Reels and Tiktoks.

Join Sheri Anderson as she gives the latest tips and best practices for posting and managing social media accounts. Learn how you can engage your social audience while keeping a consistent brand that is compliant with USU brand standards.

Come with social media manager Alisha Wilkins as she makes a Reel. See how to brainstorm, how to search for a Reel sound, and how to use trending audio.

Mailchimp is an email program that will help you manage and talk to your clients and customers. Learn everything you need to know to create your own newsletter. This includes how to create an audience, newsletter design tips, and how to use MailChimp to m...

Includes training on: marketing basics and guidelines, marketing team resources, marketing website resources, stock photo resources, ordering marketing materials, templates for flyers, web and PowerPoint.

Learn how to manage marketing when your busy staff assistant job is too much. We talk about workflows, tools, and tips to help you out.

Watch how to set up a basic Facebook Boost and Meta Ad. Talk about pros and cons of each system and learn how it should look.

Do you have struggle with staying on top of your email? Does it overwhelm you? If so, this webinar will help. Mike Whitesides will discuss how to manage your email inbox, how to setup filters, how to create email signatures, how to organize emails and how...

In this webinar you will learn how easy it is to turn your existing presentations into engaging online courses. We’ll cover the development process and what you can do to get started, as well as the benefits of taking your existing content online.

Introducing Asana, a free project management software to make your life better! Learn how you and your team can structure work to turn goals into workable plans. Easily organize and plan workflows, projects, and more, so you can keep your work on schedule...

Join us as Heidi Adams, Director of Trademarks and Licensing at USU gives a brief overview of brand compliance, word marks and ordering clothing and merchandise.

For our April training, Alisha talked about takeaways from Social Media Marketing World as well as discuss how to find content ideas for your office!

A basic walkthrough of the “Insights” section on Meta Business Suite to understand your social media impacts.

Learn some of the highlights from Social Media Marketing World. Learn about content planning, calendar, strategy, and more.

Matt Gerrish, USU Social Media Director, trains us on USU policy and how to make sure we are compliant with policies.

Learn about digital marketing and how you can collaborate with the Extension marketing team to increase awareness and activity for your local programs. You will learn how to use social media ads, customer relationship management (CRM) software, and how to...

Do you struggle to find the right words to reach your audience? Whether you are sending an email, posting to social media, creating a flyer, or writing a press release, the words you use can either pack a punch or flop and fail. We will share tips on how ...

In this webinar, Mike Whitesides and Sheri Anderson will present on USU branding and wordmark standards. They will also be reviewing the university’s latest visual identity program and will end with a question and answer session.

When your stakeholders, county directors, or program coordinators ask “is social media working” use these definitions and scenarios to explain how social media is working.

Collecting information so that we can communicate with interested people is vital to an effective communication strategy. We can make collecting information natural for consumers by allowing people to text us their information – now allowing us to collect...

Are spam and phishing two topics you want to learn more about? Join Terry Boharsik, Extension IT, as he explains spam and phishing and how you can learn to deal with both. Additionally, Terry will provide examples of each and answer any questions you may ...

For most of us, being interviewed by a journalist isn’t quite like the conversations we have each day, but it doesn’t have to be a bad experience either. This webinar will not focus on crisis communication plans, but on some ways you can be prepared to he...