Office Culture & Morale Resources

Office culture shapes how we communicate, collaborate, and support one another across USU Extension. This page is a practical hub of strategies, tools, and ready-to-use activities to strengthen belonging, trust, and workplace well‑being.

In 2025, USU Extension conducted a short, organization‑wide survey, titled 2025 Extension Office Culture Survey (referred to below as "the survey"), to better understand employees’ experiences with workplace culture. Staff across roles shared perspectives through rating‑scale and open‑response questions.

Summary of Survey Findings

These themes and resources were curated in response to the survey. A simple way to get started: pick a strategy, then choose one activity that fits your time and role.

empty office


How to Use These Resources

  1. Choose a strategy (Communication, Trust, or Belonging) based on what your office wants to strengthen right now.
  2. Select an activity from the Time-Based Activity Library that fits your available time and role.
  3. Use Try This Tool for templates and guides—designed to be used “at the point of need” when you’re ready to implement.

Tip: Small, consistent actions matter. If your team only has 5 minutes, choose one quick win and repeat it weekly—momentum builds culture.


Deep Dive: Start with a Strategy

Start here if you’re unsure what to do first. These strategy guides help your team get clear on what you’re trying to strengthen—then you can select activities that match your needs and time.

Speech Bubble    Communication

STRATEGY FOCUS

  • Build shared expectations
  • Strengthen clarity and transparency
  • Improve team meeting effectiveness

EXPLORE THE STRATEGY

  • Conversation frameworks
  • Meeting norms templates
  • Tools for difficult conversations

TOOLS & TEMPLATES

  • Conversation guide (Coming Soon)
  • Meeting norms template (Coming Soon)
  • Email expectations worksheet (Coming Soon)

Hands shaking    Trust

STRATEGY FOCUS

  • Increase psychological safety
  • Improve reliability and accountability
  • Foster respectful interactions

EXPLORE THE STRATEGY

  • Pulses and interpretation
  • Team agreements
  • Modeling vulnerability

TOOLS & TEMPLATES

  • Appreciation templates (Coming Soon)
  • Relationship-building activities (Coming Soon)
  • Inclusion checklist (Coming Soon)

Puzzle    Belonging

STRATEGY FOCUS

  • Strengthen office-based inclusion across all departments and roles
  • Build relational connection
  • Reduce siloing

EXPLORE THE STRATEGY

  • Appreciation practices
  • Peer connection activities
  • Rituals and routines for inclusion

TOOLS & TEMPLATES

  • Coming Soon

Time-Based Activity Library

Choose activities based on how much time your team has today—from quick wins to deeper engagement.

Tags: people Any Staff   |  square up right Leaders Preferred (Extension Directors, County Directors, Supervisors) |  repeat Recurring/Ongoing

5 Minutes or Less: Quick Wins

Short, low‑lift actions that build connection and clarity—ideal for meeting openers, small boosts in morale, or quick check‑ins.

Start here if you’re unsure what to do first. These strategy guides help your team get clear on what you’re trying to strengthen—then you can select activities that match your needs and time.

Communication

Time Required: 1–3 minutes

Who Could Initiate: All staff

What: Short, low‑stakes prompts that help people arrive, connect, and participate early.

Why: Builds engagement and makes meetings feel more human—without adding time.

What You Need: A prompt (slide, printed card, or chat message).

Steps:

  1. Choose one prompt
  2. Invite quick responses
  3. Keep it brief
  4. Transition to the agenda.

Try This Tool: Warm‑Up Prompt Deck (Coming Soon)

Trust

Time Required: 1–2 minutes

Who Could Initiate: All staff

What: Each person shares one word describing how they’re arriving today.

Why: Builds awareness and gives a quick read on morale—without putting anyone on the spot.

What You Need: Prompt (verbal, slide, or chat).

Steps:

  1. Ask the prompt
  2. Capture words
  3. Acknowledge themes
  4. Begin meeting.

Try This Tool: Word Cloud Slide (Coming Soon)

Time Required: ~1 minute

Who Could Initiate: Leaders

What: A single, focused question (e.g., “How supported did you feel this week?”).

Why: Surfaces trends early—so small issues don’t become big ones.

What You Need: A quick poll, paper slips, or a verbal thumbs‑up scale.

Steps:

  1. Ask
  2. Collect
  3. Summarize what you heard
  4. Follow up on one actionable item.

Try This Tool: One‑Question Forms Poll (Coming Soon)

Belonging

Time Required: 3–5 minutes

Who Could Initiate: All staff

What: A quick recognition moment—spoken shout‑outs or short notes—focused on effort and teamwork.

Why: Reinforces positive culture and helps people feel seen and valued.

What You Need: A simple approach (round‑robin, sticky notes, or a shared form).

Steps:

  1. Invite appreciation
  2. Share 2–3 examples
  3. Rotate who starts
  4. Repeat weekly or monthly.

Try This Tool: Kudos Board Template (Coming Soon)

Time Required: 2–3 minutes

Who Could Initiate: All staff

What: Simple treats or a quick greeting moment that encourages informal conversation.

Why: Builds warmth and rapport—especially helpful in busy seasons.

What You Need: Small treats or a rotating sign‑up list (optional).

Steps:

  1. Bring/assign treats
  2. Invite brief chat
  3. Start the meeting on time.

Try This Tool: Snack Sign‑Up Sheet (Coming Soon)

Time Required: Ongoing (no extra meeting time)

Who Could Initiate: All staff

What: Wear USU/county Extension swag or comfortable professional attire on Fridays.

Why: Boosts morale and builds shared identity with minimal effort.

What You Need: A simple reminder; optional swag.

Steps:

  1. Announce
  2. Remind on before Fridays
  3. Share optional highlights/photos.

Try This Tool: Swaggie Spotlight Template (Coming Soon)

Time Required: 1–2 minutes

Who Could Initiate: All staff

What: A fast prompt that gets everyone speaking once—light, optional, and inclusive.

Why: Encourages participation and builds connection without derailing the meeting.

What You Need: One prompt or slide.

Steps:

  1. Choose a prompt
  2. Invite quick responses
  3. Transition to agenda.

Try This Tool: “This or That” Poll Slides (Coming Soon)


10–20 Minutes: Connection & Reflection

Activities that help teams build shared expectations, strengthen relationships, and create space for reflection—ideal for staff meetings or monthly touchpoints.

Communication

Time Required: 10–15 minutes

Who Could Initiate: All staff

What: Partners interview each other about strengths, motivations, and preferences.

Why: Builds trust and helps teammates understand how to work well together.

What You Need: Interview guide; timer.

Steps:

  1. Pair up
  2. Interview each other (5–7 min each)
  3. Share highlights with the whole group
  4. Debrief themes.

Try This Tool: Interview Guide (Coming Soon)

Time Required: 10–15 minutes

Who Could Initiate: All staff

What: A rotating share of a useful tip, resource, or insight.

Why: Builds a learning culture and spreads good practices across the team.

What You Need: Rotation list; optional slide.

Steps:

  1. Assign a presenter
  2. Share
  3. Take 1–2 questions
  4. Save resources in a shared folder.

Try This Tool: Presenter Slide Template (Coming Soon)

Trust

Time Required: 5–10 minutes

Who Could Initiate: Leaders

What: A brief check‑in to select one improvement the team wants to make this month.

Why: Creates responsiveness and a sense of shared progress.

What You Need: One prompt; simple capture method.

Steps:

  1. Ask
  2. Gather responses
  3. Pick one improvement
  4. Review next month.

Try This Tool: One‑Question Survey (Coming Soon)

Belonging

Time Required: 10–15 minutes

Who Could Initiate: All staff

What: Identify 3–5 shared expectations for how the team will work together.

Why: Creates clarity, reduces misunderstandings, and improves follow‑through.

What You Need: Prompt list; shared doc or whiteboard.

Steps:

  1. Name the purpose
  2. Brainstorm
  3. Consolidate 3–5 agreements
  4. Document and revisit.

Try This Tool: Norms Prompt List (Coming Soon)


30–60 Minutes: Deeper Engagement

Longer activities designed to build shared understanding, strengthen trust over time, and create alignment through reflection and planning.

Communication

Time Required: 45-60 minutes

Who Could Initiate: Leaders

What: A structured check‑in to review priorities, clarify expectations, and reset focus.

Why: Keeps goals aligned and prevents drift—especially across busy seasons.

What You Need: Quarterly template; agenda; facilitator; shared doc.

Steps:

  1. Review last quarter
  2. Assess wins/barriers
  3. Set next‑quarter commitments
  4. Document owners/timelines.

Try This Tool: (Coming Soon)

Time Required: 45-60 minutes

Who Could Initiate: Leaders (with staff input)

What: Clarify expectations for in‑office days, coverage schedules, and communication standards.

Why: Reduces confusion, prevents service gaps, and supports accountability.

What You Need: Draft expectations; collaborative discussion; final written version.

Steps:

  1. Draft
  2. Discuss/refine
  3. Finalize in writing
  4. Revisit quarterly.

Try This Tool: (Coming Soon)

Time Required: 45-60 minutes

Who Could Initiate: All staff (leaders facilitate)

What: A structured discussion about personality tendencies, strengths, and collaboration preferences.

Why: Improves collaboration and reduces friction by naming differences and planning around them.

What You Need: Assessment/framework; guided questions; facilitator.

Steps:

  1. Complete assessment
  2. Discuss patterns/strengths
  3. Identify collaboration agreements
  4. Document norms.

Try This Tool: Work‑Style Comparison Chart & Reflection Worksheet (Coming Soon)

Trust

Time Required: 30–45 minutes

Who Could Initiate: Leaders

What: A structured discussion exploring team values, norms, and behaviors.

Why: Builds shared understanding and alignment—especially during change or growth.

What You Need: Guided prompts; facilitator; shared notes.

Steps:

  1. Choose a topic
  2. Pose prompts
  3. Facilitate discussion
  4. Identify 1–2 actions to try.

Try This Tool: Guided Conversation Script (Coming Soon)

Time Required: 45–60 minutes

Who Could Initiate: Leaders

What: Review pulse survey results with staff to identify strengths, concerns, and next steps.

Why: Increases transparency and shared ownership of improvements.

What You Need: Survey summary; facilitator; whiteboard or slides.

Steps:

  1. Share key findings
  2. Discuss themes
  3. Co‑prioritize
  4. Assign actions and revisit.

Try This Tool: Survey Heat Map & Action Planning Sheet (Coming Soon)

Time Required: 30–45 minutes

Who Could Initiate: All staff (leaders can facilitate)

What: Exercises designed to strengthen trust, communication, and psychological safety.

Why: Improves collaboration and reduces conflict over time.

What You Need: Activity instructions; space for small groups; optional materials.

Steps:

  1. Select activity
  2. Explain purpose
  3. Run exercise
  4. Debrief and capture one takeaway.

Try This Tool: Activity Pack & Debrief Guide (Coming Soon)

Belonging

Time Required: 45–60 minutes (plus observation time as needed)

Who Could Initiate: All staff

What: Attend a colleague’s program to understand workflows and uncover collaboration opportunities.

Why: Builds empathy across roles and strengthens cross‑department problem‑solving.

What You Need: Calendar visibility; agreed observation date; debrief plan.

Steps:

  1. Schedule
  2. Observe with checklist
  3. Share insights
  4. Identify one joint improvement.

Try This Tool: Observation Checklist & Debrief Guide (Coming Soon)

Time Required: 30–60 minutes to launch; 15–30 minutes/month ongoing

Who Could Initiate: Leaders to set up; all staff to participate

What: Pair newer staff with experienced peers to build relationships and share knowledge.

Why: Accelerates onboarding, supports retention, and spreads institutional knowledge.

What You Need: Matching process; simple orientation; check‑in cadence.

Steps:

  1. Pair mentors/mentees
  2. Provide guide/expectations
  3. Schedule regular check‑ins
  4. Review progress quarterly.

Try This Tool: Mentor Guide, Monthly Prompts, & Check‑In Tracker (Coming Soon)

Time Required: 30–45 minutes to kick off; ~5 minutes/week to maintain

Who Could Initiate: All staff

What: Friendly, low‑pressure wellness activities (e.g., step challenges, hydration bingo).

Why: Boosts energy, morale, and healthy habits—without adding stress.

What You Need: Simple tracking method; timeframe; optional small prizes.

Steps:

  1. Choose challenge/timeframe
  2. Announce/share tracker
  3. Provide weekly updates
  4. Celebrate participation.

Try This Tool: Challenge Cards & Shared Tracker (Coming Soon)

Time Required: 30–45 minutes to assemble

Who Could Initiate: All staff (coordinated by office admin/lead)

What: A curated welcome kit with key resources, office norms, and a personal note.

Why: Reduces onboarding overwhelm and builds early connection.

What You Need: Folder/bag; resource list; essential contacts; swag; welcome card.

Steps:

  1. Assemble pack
  2. Give on Day 1
  3. Walk through resources during a first‑week check‑in.

Try This Tool: Welcome Checklist & First‑Week Roadmap (Coming Soon)

Time Required: 45–60 minutes

Who Could Initiate: Leaders (all staff invited)

What: A recurring or one‑time luncheon to share updates and build connection.

Why: Increases transparency, reduces distance, and builds trust with leadership.

What You Need: Space; simple meal/refreshments; conversation prompts.

Steps:

  1. Schedule/invite
  2. Host conversation
  3. Share a brief recap and next steps.

Try This Tool: Topic Cards & Feedback Link (Coming Soon)


What's Already Working in Extension Offices

Teams across Extension identified practices that are already supporting strong culture. If you’re looking for a place to start, choose one of these and do it consistently.

  • Regular staff meetings & check‑ins (weekly huddles, monthly all‑hands, consistent 1:1s)
  • Clear, frequent communication (open‑door norms; Teams updates; shared schedules)
  • Social connection & team-building (potlucks, birthdays, games/clubs, walking meetings)
  • Collaboration & mutual support (cross‑training, pitching in, covering duties)
  • Respect, professionalism & healthy boundaries (direct feedback; grace in busy seasons)
  • Flexibility in schedules & work styles (autonomy; respect for leave and focus time)
  • Shared calendars & coordinated scheduling (office calendars; weekly schedule emails)
  • Leadership support & fair accountability (listening, clear expectations, follow‑through)
  • Staff assistants as key team members (engaged, adaptable support)
  • Shared learning & growth (trainings; sharing new knowledge)

Suggestion Box

Have an idea, resource, or need? Your input helps keep this library current and useful. Submit a Suggestion