Rural Online Initiative

Master Remote Work Leader Certificate Course


Earn this certificate in 25-30 hours (6-8 hours per week over 4 weeks)!

The Master Remote Work Leader Certificate Course (MRWL) is a blended course, combining online work with interactive video workshops. This course is designed to engage organizational leaders in appropriate techniques, curricula, and resources for the development of a remote work environment within their institutions. Emphasis will also be placed on approaches to managing remote employees and designing remote jobs.

Become a Leader of Innovation & Change
Communicate Vision
Create a Healthy Remote Work Environment
Manage Employee Performance Over Presence

Course Dates 2021

Course Start
Course End
Workshop Dates
Workshop Times
(1 hour)
January 4 January 30 1 month December 30
12 PM MT
 January 7, 14, 21 & 28 9 AM MT
March 1 March 27 1 month February 24
12 PM MT
 March 4, 11, 18 & 25 9 AM or 12 PM MT
May 3 May 29 1 month April 28
12 PM MT
May 6, 13, 20 & 27  9 AM or 12 PM MT
 July 6 July 31  1 month June 30
12 PM MT 
 July 8, 15, 22 & 29 9 AM or 12 PM MT
September 7  October 2  1 month September 1
12 PM MT 
 September 9, 16, 23 & 30 9 AM or 12 PM MT
November 1   December 4 1 month October 27
12 PM MT 
 November 4, 11, 18 &
December 2
 9 AM or 12 PM MT

Course Fees

Course Fee Note
$249/Participant Participants residing in the State of Utah may qualify for up to a 50% reimbursement for the cost of this course through the Custom Fit training program. This applies only to participants working in a for-profit company. Companies will need to submit a single application for funding through one of the following approved institutions in their geographic location:
  • Bridgerland Technical College
  • Davis Technical College
  • Dixie Technical College
  • Mountainland Technical College
  • Ogden-Weber Technical College
  • Salt Lake Community College
  • Snow College
  • Southwest Technical College
  • Tooele Technical College
  • Uintah Basin Technical College
  • USU Eastern

Course Schedule

The Master Remote Work Leader certificate consists of seven core modules delivered in a self-paced, online format, integrated with four interactive virtual workshops hosted via video conference. Participation in the workshops and learning modules alternate, based on the following schedule:

Week Description
Week 1

Attend Interactive Workshop #1

  • Introduction to the ROI program and Master Remote Work Leader certificate course
  • Cohort introductions
  • Overview and training of Canvas, Slack, and Zoom 

 Complete Module 1: Vision

Week 2

Complete Module 2: Culture

Attend Interactive Workshop #2

  • Review content from modules 1 - 2
  • Discuss and apply content from modules 1 - 2
Complete Module 3: Communication
Week 3

Complete Module 4: Performance Management

Complete Module 5: Conflict Management

Attend Interactive Workshop #3

  • Review content from modules 3 - 5
  • Discuss and apply content from modules 3 - 5
Week 4

Complete Module 6: Change Management
Complete Module 7: Learning & Development

Attend Interactive Workshop #4

  • Review content from modules 6-7
  • Discuss and apply content from modules 6-7

A complete course rubric and full list of competencies are available for download.


$249 per person

Plan on spending approximately 25-30 hours to complete the course (6-8 hours per week over 4 weeks).

Access the course syllabus by clicking here!

The program consists of nine core modules with the following objectives:

  • Module 1: Vision
  • Module 2: Culture
  • Module 3: Communication
  • Module 4: Performance Management
  • Module 5: Conflict Management
  • Module 6: Change Management
  • Module 7: Learning & Development

Course Objectives

At the completion of the course, the participant will be able to:

  1. Critically assess their organization’s current vision for the future
  2. Create a plan to include culture-building in routine operations
  3. Develop an effective communication agreement between remote employees and management
  4. Design a performance management plan to address common challenges with managing remote employees
  5. Create a conflict resolution chart
  6. Develop a change management process to address barriers to organizational change
  7. Design a strategy for addressing common barriers to remote employees’ learning and development

This course includes four live interactive workshops hosted over a video call using Zoom, a free video-conferencing software. Workshops provide an opportunity for participants to discuss and review content from modules in a virtual environment that resembles a real remote team. Due to the virtual hosting of the workshops, you can attend the workshops from any location with Internet access. Workshops will be held on Thursdays, with two meeting time options for participants to choose from 9-10 am or 12-1 pm U.S. Mountain TimeParticipation in all four workshops is mandatory for this course. The workshop schedule for each cohort is posted in the course description prior to enrollment. If you are not able to participate in any of the workshops, please enroll in a different section of the course that is compatible with your schedule.

To successfully complete the course and earn the Master Remote Work Leader certificate, you will need to do all of the following:

  1. Complete all 7 course modules, including any assignments and quizzes contained within each module.
  2. Pass each assessment with a minimum score of 80%.
  3. Attend all four interactive workshops.

Upon successful completion of these course requirements, you will be presented with a Certificate of Completion to add to your professional credentials. You will also be supported by the Rural Online Initiative program as you move forward with creating a remote work environment within your organization.

To get started please submit an application here.

All module quizzes and assignments are due on Wednesday evenings at 11:59 PM MT. The specific due dates for the other work assigned in each module are listed in the Course Summary at the end of the Syllabus in Canvas. 

You will complete the Master Remote Work Leader certificate course in a cohort with other organizational leaders. It is expected that you will use collaborative tools (e.g., Slack and Zoom) with others in your cohort to practice and develop effective remote work communication skills.

Upon completing the Master Remote Work Leader certification course, you will be eligible for 3 continuing education credits (CEUs) from Utah State University. CEUs are awarded to signify completion of non-credit programs intended to improve the knowledge and skills of working adults. CEUs appear on the Continuing Education level of a USU transcript and will show the course number and prefix, the course name, and the number of contact hours (1 CEU = 10 contact hours). This course is worth 3 CEUs and would be listed as CEAS 5700 on a transcript. The cost would be $90 to receive the credits. If you are interested in receiving the CEU credit, please contact, and he will send you a direct link to register for the credit.

The Master Remote Work Leader certificate course is designed to equip participants with the tools and skills needed to transition business management operations from on-site to virtual. The course consists of 7 core modules with the following objectives:

Module Summary Objective
Vision  This module identifies components of a compelling company vision, and provides strategies on how to develop an effective vision statement. Clearly communicate your organization’s vision to the team. Include a vision statement into the leadership development plan.
Culture In this module, you will learn how to identify, assess, and engage with your company’s culture. This includes communication, activities, and expectations. Clearly communicate a plan to digitize and build company culture.
Communication  This module provides a discussion on the unique strategies and requirements of virtual communication. This includes communication styles, tools, and empathy. Assess existing communication practices.
Performance Management  In this module, you will understand the processes of performance management. These include assignments, tracking, reporting, and evaluating worker performance. Identify areas of strength and opportunities for both self and team. Create a complete plan of future action.
Conflict Management  This module examines the main causes of conflict in remote workplaces and how to empathetically resolve conflict in virtual channels. Evaluate current conflict management strategies. Create a plan to address self and team weaknesses.
Change Management  This module discusses the process of communicating, tracking and evaluating a 5-phase change management process. Evaluate current change management processes. Create a new plan to address self and team weaknesses.
Learning & Development In this module, you will understand the learning and development risks unique to remote workers, and components of a successful virtual learning culture. Create a workforce learning and development plan to address self and team weaknesses. Create a learning plan that identifies relevance, resources, and guides.