Utah Tourism Industry’s Perceptions of Hospitality and Customer Service Training

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A survey assessing the Utah tourism industry’s perceptions and attitudes towards hospitality and customer service training. Results suggest survey respondents are highly aware of the economic benefits of tourism and the importance of better hospitality and customer service for improving the quality of visitor experiences in Utah.

Fact Sheets

Statewide Customer Service and Hospitality Training

Tourism Challenges for Utah in the 21st Century

Tourism Connection: Contributing to Sustainable Community Development in the 21st CenturyView fact sheet